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Frequently asked questions
Applied Behavioral Analysis - ABAChoosing a professional ABA serviceEngaging SEED Autism Services: What to ExpectProfessional Training & CourseworkParent Training
- 01We support families through evidence-based ABA interventions tailored to each child's natural environment. Our service delivery model emphasizes active parent training, collaborative goal-setting, and practical skill development—focusing on communication, daily routines, social interaction, and managing challenging behaviors at home and in community settings.
- 02Our programs and trainings are led and supervised by credentialed professionals registered with recognized international bodies, including the Qualified Applied Behavior Analysis Credentialing Board (QABA) and the Behavior Analyst Certification Board (BACB). Our therapists are ABAT-certified (or undergoing the certification process) while our program supervisors are BCBAs, QBAs, BCaBAs or QASP-Ss (or undergoing the certification process). Our Senior Management team comprises of our Clinic Director, Ms Gan Huey Sien (BCBA) who is supported by our Clinic Manager, Ms Chua Sin Ly (BCBA) and our Learning & Development Manager, Ms Beh Soo Leng (BCBA). Each one of them have more than 10 years experience in the field of ABA and are active contributors to the Malaysia ABA community.
- 03The first step is a simple conversation. We’ll start with an initial intake to learn about your family’s goals and your child's unique strengths. From there, we schedule a comprehensive assessment to build a personalized roadmap. You can start the process by dropping us a message at the Contact Us page or Whatsapp us at +6012-8256695.
- 04Think of the assessment as a play-based observation. A Program Supervisor (not a Therapist!) will interact with your child to see what they can already do and where they might need more support. We look at communication, social play, and daily routines. We also sit down with you to ensure your family's priorities are at the heart of the treatment plan.
- 05Every child is different. Some may benefit from a few hours a week focusing on specific social skills, while others may need a more intensive program. After the initial assessment, we provide a clinical recommendation for the number of hours that will best help your child reach their milestones effectively.
- 06Yes. We believe skills are most meaningful when they happen in the real world. Depending on your child's goals, we can provide support in your home or even collaborate with your child’s school to ensure they are successful in the classroom.
- 07You are the expert on your child, so your involvement is key! While you don't need to be "in the room" for every minute of direct therapy, we will meet you at the Team Meetings and we also supplement the program with Parent Meeting every 2 months. We’ll share the same strategies our team uses so you can feel confident supporting your child’s progress during dinner, at family events, or at bedtime.
- 08That’s actually okay! We are trained to work through those difficult moments. Seeing a challenging behavior in real-time gives us the best data to understand why it’s happening and how to teach a better way to communicate. We are here to support your child through the "tough" days just as much as the "win" days.
- 09Yes. We work with international clients, expat families, and global organizations through virtual consultations, remote parent/practitioner coaching, and international professional training programs across South East Asia and globally.
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